Create the Eva AI agent that will talk with your customers, and learn which tab sets up each part of it before you connect it to a channel.
An agent is your artificial-intelligence assistant: the virtual person who talks with your
customers. Creating it takes a moment; after that you prepare it your way. The agent comes
first, because channels are connected inside it.
The agent appears in the AI Agents list. When you open it, you see its setup tabs at the
top: Behavior, Channels, Knowledge, Catalog, Tools, and Settings.
The agent's setup tabs, always at the top of its workspace.
That section depends on the permissions of your role. Ask an owner or administrator of your
account to review your permissions in Settings, in the Members section.
Eva asks me to confirm before creating the agent
Your subscription no longer has a free slot for another agent. Eva shows you the cost of
the additional agent so you can confirm it before creating it.
The create button is disabled
The screen is still loading, or an agent is already being created. Wait a few seconds and
try again.
