Create the agent
1
Go to AI Agents
In the sidebar, click AI Agents.

2
Create it
Click Create AI agent. Eva creates your agent and takes you straight to its setup.
Set it up
Once created, you land in your agent’s configuration tabs. These are the ones that matter to get going:Behavior
Define how it greets people, what tone it uses, and what it should and shouldn’t do.
Knowledge
Give it your business information so it answers accurately.
Catalog
Connect your products so it can recommend them to your customers.
Channels
Connect it to WhatsApp, Instagram, Messenger, or your website.