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If you do not have a number for WhatsApp, Eva sells you one. That same number receives WhatsApp and can also answer calls, because Meta verifies the number by calling it.

What you will get

A number of your own inside Eva, ready to connect to WhatsApp the same day.

Requirements

  • An active Eva plan. The purchase is a charge on top of your plan.
  • To be the account owner: Eva asks for their confirmation before charging.
  • An agent that does not have a number yet. Each agent has one, so the answer I do not have a number disappears as soon as you buy it.

Buy the number

1

Open WhatsApp in your agent

In AI Agents, open the agent, go to Channels and on the WhatsApp card select Connect.
2

Answer that you have no number

Pick I do not have a number and select Buy a number. Eva takes you to Voice phone with the use already chosen.
3

Review what the number is for

Eva leaves WhatsApp and calls selected. Keep it that way: a WhatsApp-only number does not answer calls, and then it cannot receive the call Meta verifies it with.
4

Search for the number you want

Type the digits you care about and select Search. Eva lists the available numbers with their region.
5

Confirm the purchase

Select the number. Eva shows the breakdown of the charge before charging; review it and select Buy.
6

Go back to WhatsApp

When it finishes, Eva confirms the purchase and offers the link to connect that number to WhatsApp, with the right answer already picked.

How to know it worked

The number appears under Voice phone with its status. Call that number and confirm it answers. To use it on WhatsApp, follow How to use your Eva voice number on WhatsApp.

If something goes wrong

Eva asks for an active plan

Buying a number is an additional charge on top of a current plan. Review Plans and payments.

Eva says only the account owner can confirm

The charge goes to the account, so the person who owns it authorizes it. Ask them to make the purchase from their own session.

No number is available

Change the digits you searched for, or search with no filter to see the whole list.

The number was bought but Eva says its setup is incomplete

The number is already yours; what failed was the setup with the provider. Under Voice phone, use Reconnect and Eva redoes it.

Next steps