Everything about your Eva subscription lives in Settings → Subscription. There you see what your plan includes, your payment method, and your add-ons.
Your plan
Under Subscription you’ll find your commercial agreement: the billing cadence (monthly or annual), what’s included, and your next charge date. You’ll also see your included capacity, like your AI credits, your AI agents, and your team seats.
Your Eva plan is set with you directly — there’s no price list to pick from on your own. If you want to change your plan or expand your capacity, contact your Eva advisor or get in touch. Your payment method
To update your card or payment details, use Manage payment methods. It opens Stripe’s secure portal, where your bank details and payment history are stored. Eva never stores your card directly.
If a payment doesn’t go through, you’ll see a prompt to update your payment method. Keep your card current: if the subscription pauses, your agent stops replying to your customers.
Add-ons
You can expand your account with add-ons like an extra seat, an extra agent, a voice number, or a credit pack. You manage them in the same Subscription section; on some accounts, changes go through your Eva advisor.
Canceling
If you need to cancel, use Cancel subscription (or Request cancellation, depending on your account). Your service stays active until the end of the period you’ve already paid for.
Need an invoice for your payments? See how to get one in Invoices. 
