Connect an Outlook or Microsoft 365 email account to Eva through Microsoft’s secure authorization and bring recent messages into the Inbox.
Connect Outlook or Microsoft 365 to receive and send email from Eva. You sign in and authorize
access at Microsoft; you do not enter your password in Eva.
In Eva, go to Settings → Members. Find the person who will use the email and select
+ Set up in the Email column.
2
Choose Microsoft
Select Microsoft — Outlook or Office 365.
The provider chooser inside Set up email.
3
Sign in
Eva takes you to Microsoft in the same tab. Confirm that you chose the right address.
4
Accept the permissions
Review Microsoft’s screen and select Accept. If your organization requires administrator
approval, Microsoft tells you here.
5
Return to Eva
Microsoft sends you back to Eva. The email appears as Connected and starts bringing in
recent messages.
The Microsoft mailbox card showing Connected.
The first import covers the last 5 days. Older messages stay in Outlook; new ones continue to
arrive in Eva.
If your business email uses Microsoft 365 even though it does not end in @outlook.com, choose
Microsoft. Eva also recognizes these accounts if you enter the address under Other provider.
The card shows Microsoft · Connected. Open Email in the Inbox and confirm that recent messages
appear. Then send a test reply to an address you control.
