Skip to main content
An SMS campaign sends the same text to selected contacts from your agent’s number. You need a US or Canada number ready for SMS with approved registration.

Create the send

1

Choose the list and channel

In Automations, create a send To a list of people, choose the agent and select SMS. People who opted out and numbers outside the US and Canada are left out.
2

Write and review

Write the text. Eva estimates people, segments and credits. Each actual segment costs 0.5 credit. Select Review send.
3

Confirm

If Eva warns that some people are outside 8:00 AM–8:00 PM in their local time, their time is unknown, or they already received 3 texts in 24 hours, review those counts. You can Edit or choose Send anyway. The latter records your choice and sends without waiting for those warnings.

How to know it worked

Eva opens the send report. It shows texts sent, delivered, failed, and waiting until 8:00 AM local time because their hours changed before dispatch. Open Problems to see why a send failed. A text already sent cannot be recalled.