> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goeva.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Contact the Eva AI support team whenever you need assistance.

Need help or have an idea to make Eva better? We're here to listen.

<CardGroup cols={2}>
  <Card title="Email us" icon="mail" href="mailto:support@goeva.ai">
    **[support@goeva.ai](mailto:support@goeva.ai)** — tell us what you need and we'll get back to you.
  </Card>

  <Card title="From the app" icon="message-circle">
    Use the feedback button at the top of Eva to reach us without leaving your account.
  </Card>
</CardGroup>

## To help you faster

When you write to us, include:

* What you were doing and what you expected to happen.
* The channel involved (WhatsApp, Instagram, Messenger, or the widget), if it applies.
* A screenshot, if you can. It's worth a thousand words.

<Tip>
  Before writing to us, take a look at [Common issues](/en/help/common-issues) and the [FAQ](/en/help/faq): many fixes are just a click away.
</Tip>