> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goeva.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Eva AI

> Learn how Eva AI helps your team converse and sell from one place.

Eva AI is an artificial-intelligence agent that serves your customers for you: it answers questions, recommends products, books appointments, and follows up, around the clock. Everything that happens with your customers stays organized in one place, with a built-in CRM.

It works just as well for a clothing boutique, a steel distributor, a dental clinic, or a real-estate agency. You decide how it works; Eva does the talking.

## What you can do with Eva

<CardGroup cols={2}>
  <Card title="Reply on every channel" icon="messages-square">
    WhatsApp, Instagram, Messenger, and a widget for your website — all from one inbox.
  </Card>

  <Card title="Sell and schedule" icon="shopping-bag">
    Your agent recommends products, quotes prices, and books appointments from your information.
  </Card>

  <Card title="Follow up" icon="users">
    Every conversation becomes a contact and an opportunity in your CRM.
  </Card>

  <Card title="Step in anytime" icon="hand">
    Your team can take over any chat whenever you want.
  </Card>
</CardGroup>

## How to get started

Getting up and running takes a few minutes. Follow these steps in order:

<Steps>
  <Step title="Connect a channel">
    Link WhatsApp, Instagram, Messenger, or your website to start receiving messages. Begin with [WhatsApp](/en/channels/whatsapp).
  </Step>

  <Step title="Prepare your agent">
    Give it [knowledge](/en/your-agent/knowledge) about your business and define its [behavior](/en/your-agent/behavior): how it greets people, what tone it uses, and what it can do.
  </Step>

  <Step title="Test it">
    [Simulate a conversation](/en/your-agent/testing) to see how it replies before it talks to real customers.
  </Step>

  <Step title="Turn it on and follow up">
    Let it work on its own, and use your [inbox](/en/crm/inbox) and [pipeline](/en/crm/pipeline) so no opportunity slips away.
  </Step>
</Steps>

<Tip>
  In a hurry? Install Eva on your phone to reply from anywhere. Start by [installing the app](/en/install-the-app/iphone).
</Tip>