> ## Documentation Index > Fetch the complete documentation index at: https://docs.goeva.ai/llms.txt > Use this file to discover all available pages before exploring further. # How to connect Facebook and Instagram > Connect your Pages once, choose which agent answers each one, and check messages and comments in Eva. Connect Facebook and Instagram once for your Eva account. Under **Answers**, each Page chooses the agent that replies to its messages and comments. ## What you will get Your Facebook Pages and linked Instagram accounts will appear in **Settings** → **Integrations** → **Facebook and Instagram**. Each Page will have its own agent and message and comment status. ## Requirements * The owner or administrator role in your Eva workspace. * Admin access to your Pages through a personal Facebook account. * For Instagram, a professional account linked to a Facebook Page. ## Connect and assign your Pages **1. Open Integrations** In Eva, go to **Settings** → **Integrations** → **Facebook and Instagram**. ![Facebook and Instagram card before connecting, with the option to start.](https://mintcdn.com/evaai-85079546/YoMRfP87qTzIMHBF/images/en/channels/meta/meta-channels-empty-v202610.webp?fit=max\&auto=format\&n=YoMRfP87qTzIMHBF\&q=85\&s=08a30ecc358ff57cef0b95f02306d30f) The Facebook and Instagram connection is in Settings → Integrations → Facebook and Instagram. **2. Continue with Facebook** Select **Continue with Facebook**. Read **Before Facebook opens**, then select **Continue with Facebook** again. ![Note asking you to choose all current and future Pages, with the Continue with Facebook option.](https://mintcdn.com/evaai-85079546/YoMRfP87qTzIMHBF/images/en/channels/meta/meta-channels-note-v202610.webp?fit=max\&auto=format\&n=YoMRfP87qTzIMHBF\&q=85\&s=5dd9da198befbf6f46a3b995b5d78a28) Eva reminds you which Pages to choose before Facebook opens. **3. Authorize all your Pages** In Facebook, choose “All current and future Pages.” If you do not see that option, tick every Page and approve the permissions. This keeps a reconnect from leaving out Pages Eva already answers. If Facebook asks you to pick one business portfolio and greys out the Pages of another, go back to the note and select **Pages in more than one business portfolio? Continue with your personal account** to choose Pages from every portfolio. **4. Choose an agent for each Page** Back in Eva, find each Page under **Pages · each one is answered by the agent you choose**. Use the Page's menu to choose an agent. A linked Instagram account appears under its Page and uses the same agent. With **No agent**, Eva does not answer that Page. **5. Check the status** On each Page, check **Messages** and **Comments** for Facebook and Instagram. Eva checks them automatically. You may see **Messages · Checking** first, then a green **Messages** label. Open **What Eva checked** for details. You do not need to send a test message. ## How to know it worked In **Settings** → **Integrations** → **Facebook and Instagram**, the Page shows your chosen agent and its **Messages** and **Comments** status. A Page marked **New** appeared in Facebook since Eva last checked; choose an agent so Eva can answer it. If Instagram is not receiving direct messages, turn on “Allow access to messages” under Connected tools in the Instagram app. ## Change or end the connection To change agents, choose another one in the Page's menu and confirm **Move**. Its conversations move with it. To stop answering one Page, choose **No agent** and confirm **Remove agent**; its conversations stay. If a permission is missing or a Page was left out, open the ⋯ menu on the **Facebook and Instagram** card and select **Reconnect**. Tick every Page in Facebook again. If you connected Pages separately before this change, you will see **Connect with all**. Use it once so Eva can also find new Pages. To stop Facebook and Instagram for the whole account, open the ⋯ menu and select **Disconnect Facebook and Instagram**. Confirm **Disconnect**. Eva stops answering those Pages and accounts; your conversations remain. ## If your Pages are in several business portfolios If your Pages are in several Meta business portfolios, reconnect with your personal Facebook account. With one portfolio, Facebook shows only its Pages, and the others can be left out of the permission. Those Pages may stop answering. **1. Open the reconnect note** In **Settings** → **Integrations** → **Facebook and Instagram**, open the ⋯ menu on the **Facebook and Instagram** card and select **Reconnect**. The **Before Facebook opens** note names every Page Eva answers today. **2. Continue with your personal account** If Eva already knows your Pages are in several portfolios, select **Continue with your personal account**. Otherwise, select **Pages in more than one business portfolio? Continue with your personal account**. If you see neither, select **Continue with Facebook**: Eva already uses your personal account. **3. Tick every Page in the note** In Facebook, tick each Page the note named, whatever its portfolio. Then approve the permissions. **4. Check before saving** If Eva says **These Pages may stop answering** when you return, select **Back to Facebook** and tick them. **Save anyway** saves the connection without those Pages. When you return, check in **Settings** → **Integrations** → **Facebook and Instagram** that each Page shows the green **Messages** label. If one says **Messages · No permission in Meta**, reconnect and tick it. Meta decides which Pages your personal account shares: if one does not appear in Facebook, check that your personal account manages it. ## If something goes wrong * **Messages · No permission in Meta** or **Comments · Permission missing**: select **Reconnect** and tick every Page and permission in Facebook. * **Messages · Another app answers**: check conversation routing for that Page in Meta and make Eva the default app. * Your Page is missing: check that your personal Facebook account has access. [Recover portfolio access](https://docs.goeva.ai/en/channels/recover-meta-business-portfolio-access.md) if Meta still does not show it. ## Next steps * [How to allow replies to comments](https://docs.goeva.ai/en/channels/meta-comment-permissions.md) * [What to do when something is not working](https://docs.goeva.ai/en/help/common-issues.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.