> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goeva.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# How to send one message to a list of people
> Choose who receives it and when, write the WhatsApp or email message once, send or schedule it, and read afterwards how many people it reached.
A send to a list delivers the same message, once, to the people you choose. It is one of the ways an automation starts: in the side menu, open **Automations** and select **Create**.
## What you will get
You will have a message sent or scheduled in your workspace time zone, and you will know how many people it reached.
## Requirements
* An agent and a WhatsApp number ready to send, or an email, depending on where you want to write.
* For WhatsApp, a message already approved by Meta on that number, or the text Eva registers for you.
* Contacts with a phone number or an email, depending on the channel.
## Create the send
Under **When it starts**, select **To a list of people**.
Under **Who**, choose **Everyone in Contacts** or **Only people who match conditions**. The conditions are the same filter as **Contacts**: tags, city, stage, whatever you already use there.
Under **When**, choose **Now** or **On a date**. The date and time are in your workspace time zone, not your computer's.
One sentence tells you what will happen: how many people it will reach and when. Anyone who asked not to be contacted stays out.
Select **Continue to the message**. Eva opens the editor with a single step: the message. Choose where it goes out, WhatsApp or email, and write it.
For WhatsApp, pick an approved message from that number or write the text and Eva registers it with Meta. For email, write the **Subject** and build the content with blocks: your brand header, text, a button. **Insert data** places the person's name or city right where you type, and the preview shows it with a sample person.
At the top right, select **Send now** or **Schedule the send**, matching what you chose. Eva repeats how many people it will reach and when before you confirm; without that number, or if nobody matches the conditions, there is no send. If the chosen date has passed, it says so and goes out as soon as you confirm.
## After you confirm
When you confirm, Eva opens the send's page. If you scheduled it, it reads **Scheduled** with the date, and the message can no longer be changed: in the row menu, **Cancel the send** returns it to draft so you can fix it and send again.
What already went out does not change. A send to a list is not edited or duplicated: you create a new one.
## How to know it worked
In the **Automations** list, the send's row says whether it is scheduled, sending or finished, and how many people received the message. Open it to see the results: who it reached, who it did not, and why.
## If something goes wrong
Remove one condition or change it. The count updates immediately.
Pick a future date or select **Now**.
It is a temporary error. You can keep writing the message; when you send, Eva counts again and does
not confirm the send until it has the number. Select **Count again** in the confirmation.
Select **Cancel the send**: it goes back to a draft. Correct the message and send it again.
## Next steps